DELIVERY COSTS
The shipping fees are calculated at checkout with Canada Post & FedEx and are dependent on the final size / weight of your order, and the address you need the item(s) delivered to.
SAME DAY DISPATCH
Orders received before 2pm, Mon to Fri will be dispatched the same day, typically arriving the next day even on standard delivery.
Orders placed on public holidays, weekends and after 2pm on Fridays will be dispatched on the following working day.
- CHANGES TO ORDERS / CANCELLING ORDERS
Please be careful to check all billing and shipping information before an order is placed, as orders are processed quickly and changes are unable to be made once they've been received and accepted. This also includes changing styles, colours and/or sizes.
We may be able to cancel your order prior to dispatch, but we cannot guarantee this. Most orders are dispatched within 1 - 2 hours of receipt and we cannot cancel your order or make changes to your address after this time.
To enquire about changes or cancellations, please email our Customer Service team at support@overboardcanada.ca.
- LATE DELIVERIES
If you have not received your delivery within the specified time frame, please contact our customer service team at support@overboardcanada.ca.